Success Through People Blog

Check out our regular posts for news, information, tips and inspiration to help you and your business achieve Success Through People.
Margot Gallagher

Are your Casuals really Casuals?

On 16 August 2018 the Full Federal Court delivered a judgment which will likely have wide-ranging implications for the employment of casual employees across Australia.The primary consequences arising from the decision at this stage appear to be that:Regardless of the provisions or an award or enterprise agreement (EA), if an employee has a regular ...
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Greg Mitchell

How's Your Thinking?

Have you ever had the experience where you've been working or otherwise interacting with someone and they've responded to something that's happened in a way that is surprising to you? Perhaps their reaction has been so different to what you anticipated that you've asked yourself what planet they've come from!I've seen this a lot over my career, wit...
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Greg Mitchell

3 Simple Ways to Stop Negative Self-Talk

​We all get knock-backs occasionally. As the old saying goes, life is not all wine and roses (or beer and skittles for that matter).At these times, it can be a natural tendency for some to slip into a negative mode of thinking and self-talk: "Why does bad stuff always happen to me?", "I made a mess of that", "My life sucks", "I'm a failure/imposter...
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Greg Mitchell

Leadership and the Value of Insight

​I've spent a lot of time over the years in the leadership development space - as a learner, facilitator, coach, avid reader and observer. One of the things I've learned along the way is that much of the literature and research in this area is focused on seeking answers to questions such as "What is it that constructive leaders DO?", and "How ...
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Margot Gallagher

Writing a (legal!) job advertisement

Optus featured in the news for all the wrong reasons last week, after placing a job advertisement seeking "Anglo Saxon" employees for its' Neutral Bay store (refer here for one of the news articles, this one from the ABC).As you might have expected, there was a public outcry and subsequently significant damage to the company, which is now in the po...
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Greg Mitchell

Are You Aware of Pre-Employment Obligations?

We've been providing our clients with a fair bit of recruitment support lately, so an article by John Wilson and Kieran Pender of Bradley Allen Love in the current edition of HRM (the official magazine of the Australian Human Resources Institute – yes, exciting stuff!), caught my attention.The authors make the valid point that, while most employers...
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Greg Mitchell

6 Ways to P*ss Off Your Staff - Guaranteed!

One of my coaching clients mentioned to me the other day that he was working on some "anti-goals". Rather than focusing on what he wants to achieve in his personal and professional life, he's finding it more helpful to make a list of what he doesn't want (eg. "a job where I have no time for family", "a job with pay that doesn't give me enough incom...
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Greg Mitchell

"She's great at her job, but..."

On at least three separate occasions over the last couple of weeks I've had clients make comments to me along those lines, and it's frankly getting annoying.Please don't tell me "She's great at her job [Finance Manager by the way], but terrible at managing people".Please don't tell me "He's great at his job [Business Development Manager], but is in...
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Greg Mitchell

HR Compliance 101: What You Need To Know If You Are Engaging Others In Your Business

One of the key challenges for small business owners engaging others in the business is to understand and comply with legislative requirements. Here's the essential "HR stuff" you need to know:National Employment Standards:The National Employment Standards (NES) prescribe minimum terms and conditions of employment for those covered by the Fair Work ...
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Greg Mitchell

INFOGRAPHIC - Employee or Contractor?

​We frequently find ourselves helping business owners or managers distinguish between employees and contractors. While it might seem a matter of little consequence, there's much more than semantics at play. It's important to clearly understand the difference as the result goes a long way to determining the applicability of legislation and the right...
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Greg Mitchell

A Compliant Workplace = A Safe Workplace

While it's good to have a compliant workplace, it's even better to have a safe workplace. Apart from the risk of fines of up to $3m for corporations and $600k and/or 5 years gaol for individuals found to have breached the Work Health & Safety Act, work-related accidents and illnesses can result in lost productivity, time, reputation, not to men...
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Margot Gallagher

Poor Workplace Behaviour – Don’t end up in the news for all the wrong reasons…

There has in recent weeks been a huge amount reported and written about allegations of harassment (sexual and otherwise), bullying and intimidation against employees – often, but not always, women – by people in more senior positions. Whilst the focus of these allegations, both here in Australia and overseas, has been on the entertainment industry,...
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Greg Mitchell

‘TIS THE SEASON TO BE…..CAUTIOUS!

'TIS THE SEASON TO BE…..CAUTIOUS! "'Twas a few weeks before Christmas, when all through the workplace, not a creature was stirring, not even a mouse" …. that's not entirely correct. One creature that does traditionally stir at this time of year in many workplaces is the HR Manager, who plays the role of Scrooge as he or she proceeds to advise their...
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Greg Mitchell

INFOGRAPHIC - Managing the Risk of Employee Terminations

We've had some good feedback on our recent blog article which helps businesses manage the risks associated with staff terminations (refer here). In response, we've gone a step further and produced an infographic which provides a useful summary of key information – click on the image below for access.
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Greg Mitchell

Conquering the Five Dysfunctions of a Team

The Five Dysfunctions of a Team model (above) was developed by Patrick Lencioni, author of the best-selling book of the same name and founder and president of The Table Group, a US-based management consulting firm. The model, drawn from Lencioni's experiences in executive team development, identifies those attributes that tend to be apparent i...
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Margot Gallagher

Why do the good employees leave? Engaging and keeping the “keepers”

Have you ever wondered why it's the good people in your organisation who move on – yet the "dead wood" effectively quit and stay?Recognising and rewarding talent in your organisation – and engaging those people so that they want to help you succeed in business – is a critical competitive advantage that you possess and should harness. Step 1 is, of ...
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Greg Mitchell

Managing the Risk of Employee Terminations

​I don't know if it's something in the winter air, but we have in recent weeks received an unusual number of requests from business owners and managers seeking assistance to manage the risks associated with terminating employees after sustained poor performance, or in cases of misconduct.And it appears that they are right to be wary - recent statis...
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Greg Mitchell

Measuring People Management Performance - “Who Cares?” and “Oh Sh*t!”

​Just as it's critical to business success to measure and analyse revenue and profit, investment performance, and monitor the costs of production or service delivery, so it is critical to measure the outcomes and processes associated with managing people. This applies regardless of the size of the business. After all, employment-related costs ...
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Margot Gallagher

Record $660,000 Fine for Wages Underpayment

A Melbourne fruit market was recently fined a record $660,000 by the Fair Work Commission for underpaying a newly-arrived refugee worker. The penalty comprised a $16,020 personal fine against the former owner-operator of the fruit market, and $644,000 against the company. The worker was paid as little as $3.50 an hour, as opposed to the Award oblig...
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Greg Mitchell

Focus on Leadership and Culture: Dependent

In a previous article, we introduced the Human Synergistics Circumplex™, a proven framework to measure, report, discuss and better understand individual and collective human behaviours, and their impact upon business and organisation performance (refer: Catching Smoke: A Proven Framework for Addressing Culture and Leadership). This latest and final...
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