Success Through People Blog

Check out our regular posts for news, information, tips and inspiration to help you and your business achieve Success Through People.

Articles relevant to Leadership, Culture & Engagement

Greg Mitchell

HR Compliance 101: What You Need To Know If You Are Engaging Others In Your Business

One of the key challenges for small business owners engaging others in the business is to understand and comply with legislative requirements. Here's the essential "HR stuff" you need to know:National Employment Standards:The National Employment Standards (NES) prescribe minimum terms and conditions of employment for those covered by the Fair Work ...
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Greg Mitchell

Introducing.... Success Through People

ANNOUNCEMENT REGARDING SUCCESS THROUGH PEOPLE LAUNCH - December 2021This year has certainly been an "interesting" one, and aside from continuing to provide the ongoing support our valued clients deserve and have come to expect, we've been busy working behind the scenes on a number of exciting changes.Today we're proudly pulling back the curtain to ...
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Greg Mitchell

Food for Thought: Employees as Customers?

I was pleased to be invited to join a panel of local business specialists at a recent Back to Business event which also featured the Australian Treasurer Josh Frydenberg.I was asked to address the issue of recruiting and retaining good employees as a means to supporting business success. Fortunately, I'd had some prior warning of the questions (hey...
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Greg Mitchell

Authentic Leadership in a VUCA World

I was fortunate a couple of weeks ago to have the opportunity to invest in my own professional development and participate in an online session with Professor Bill George (senior fellow at Harvard Business School, former CEO of Medtronic and the author of: Discover Your True North and The Discover Your True North Fieldbook, Authentic Leadershi...
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Greg Mitchell

Canaries, COVID and Culture

Just as canaries were once used to check the gas levels in coalmines (dead canary = no go zone), so COVID has proven to be an indicator of the health, or otherwise, of workplace cultures.We've directly see it play out in the workplaces of our clients and others we've engaged with over the course of this year. Some have been especially challeng...
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Greg Mitchell

Culture for Punks

Those who know me well will know that I like all things beer. I also like books, and obviously have an interest in business. So I was pretty pleased when a few years ago I stumbled across the book "Business for Punks" by James Watt, co-founder of the hugely successful brewing company BrewDog (great beers by the way, try the Punk IPA).In the book, W...
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Greg Mitchell

Values in Action!

Those who know us well, or who have worked with us directly, will know that we are "pretty big" on the importance of articulating clear values in a business or organisation. So a conversation I had recently with a relatively new client in which she referenced the values of her business was pretty heartening (and I have to say rather rare!).The clie...
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Greg Mitchell

Leadership: Do Not Pass Go, Do Not Collect $200

​Search for "leadership" on Amazon and you will be invited to purchase more than 117,000 books on the subject. It's been a prominent item of discussion in business improvement circles for decades. This is not without good reason though, with effective leadership being a centrepiece of businesses that consistently achieve success. I often say t...
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Greg Mitchell

Do Not Pass Go, Do Not Collect $200: Effective Leadership

"If your actions inspire others to dream more, learn more, do more, become more, you are a leader " John Quincy Adams In the first blog, we considered the importance of every business/organisation having a Clear Vision and Strategy. Indeed, it is in our experience so important to have a Clear Vision and Strategy that we refer to it as one of the tw...
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Greg Mitchell

Do Not Pass Go, Do Not Collect $200: Clear Vision and Strategy

"The only thing worse than being blind is having sight but no vision" Helen Keller As we rapidly head toward the end of one year and begin to plan for the next, it's a good time to remind ourselves of the importance of every business/organisation having a Clear Vision and Strategy. Indeed, it is in our experience so important that we refer to Clear...
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Margot Gallagher

There's Never Been a Better Time to be More Agile....

 "Agility" is more than a buzzword in the workplace today; it's a requirement. Organizations must be ready for challenges they couldn't have imagined 5 years ago (COVID-19 anyone?). And every smart company you can think of is undergoing some kind of agile transformation.Agility may be the key 21st-century competency. In a 2020 Wiley survey of ...
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Greg Mitchell

Cultivating Vulnerability-Based Trust

Regular readers will know that I'm a fan of management consultant and author Patrick Lencioni, and particularly his "Five Dysfunctions of a Team" model.The first dysfunction of a team in Lencioni's model is the Absence of Trust. Notably, Lencioni refers specifically to what he calls "vulnerability-based trust", in which members of the team are open...
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Margot Gallagher

Keeping in Touch During COVID-19

During this uncertain and unprecedented time, many employers have been placed in the position of either having employees working from home, on stand-down, or on leave.Just as you would do if people were at work, it's important that you keep your employees engaged with your business, even if they're not physically present in the workplace. It's part...
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Greg Mitchell

Leading in Times of Crisis

Among many other things, the Coronavirus/COVID-19 pandemic has caused me to think about leadership during times of crisis. While we look to the world's political leaders to provide us with information, support and guidance, people are also looking to their local community and business leaders to help them through these difficult times. A recent art...
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Greg Mitchell

Effective Leadership - Food for Thought

Effective Leadership is one of the most fundamental components of our exclusive 8 Elements to Success through People(c) Model.The simple fact is that the best, most sustainable businesses have great leadership. Leaders need to be effective from both task and people perspectives: they need to be achievement-focused, technically-capable, able to alig...
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Margot Gallagher

Improving Interactions with Others - The S.C.A.R.F. Model

As part of our Short N Sharp session "Navigating Difficult Conversations", we introduce participants to David Rock's S.C.A.R.F. model. The S.C.A.R.F. model provides insight to help people improve their collaborations and interactions with others. In a nutshell, it seeks to explain our natural instinct to avoid conflicts and challenging situations, ...
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Greg Mitchell

What Culture is YOUR Behaviour Producing?

Those who know me well, in a professional sense at least, know that I'm a bit of a "culture nerd". I've always been curious about what makes some workplaces "work" (that is, where people understand what they are responsible for, they accept that responsibility, they get on well and get on with the job), and other workplaces fail (where, for example...
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Greg Mitchell

Urgent, Important and Managing People - Lessons from Covey

A personal new year commitment to "better prioritise" has prompted me to reflect on the Time Management Matrix, originally proposed by former US President Eisenhower and more recently popularised in Covey's seminal work "The 7 Habits of Highly Effective People". For those who are not familiar or need some reminding, the mat...
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Greg Mitchell

Kill the Performance Review! (or maybe not)

"Performance Reviews: Get Rid of Them" – www.theage.com.au 15/02/15 "Businesses Should Boycott Performance Reviews" – www.afr.com 05/03/14 "Performance Reviews: Is it Time to Kill Them?" – www.executivestyle.com.au 30/06/14 The headlines say it all really – the performance review has been under sustained attack for the last 5 years o...
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Greg Mitchell

Let’s Talk About Collaboration (or maybe not…)

I like to think that I'm an effective collaborator. I work closely with my team on key issues, seeking their input and insight, and I encourage other business owners and managers I coach to do the same. But an article in a recent edition of Harvard Business Review (Collaborative Overload by R Cross, R Rebele & A Grant, HBR Jan-Feb 2016) has pro...
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