Success Through People Blog

Check out our regular posts for news, information, tips and inspiration to help you and your business achieve Success Through People.
Greg Mitchell

Tips for Conducting Online Job Interviews

​Needless to say, the COVID-19 pandemic has caused many of us to adopt and adapt to new ways of working. For those involved in recruitment, one of the many changes has been the dramatic rise in the conduct of online interviews. And, like working-from-home, it's a change that we suspect will likely continue beyond ...
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Greg Mitchell

Canaries, COVID and Culture

Just as canaries were once used to check the gas levels in coalmines (dead canary = no go zone), so COVID has proven to be an indicator of the health, or otherwise, of workplace cultures.We've directly see it play out in the workplaces of our clients and others we've engaged with over the course of this year. Some have been especially challeng...
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Greg Mitchell

Culture for Punks

Those who know me well will know that I like all things beer. I also like books, and obviously have an interest in business. So I was pretty pleased when a few years ago I stumbled across the book "Business for Punks" by James Watt, co-founder of the hugely successful brewing company BrewDog (great beers by the way, try the Punk IPA).In the book, W...
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Greg Mitchell

Values in Action!

Those who know us well, or who have worked with us directly, will know that we are "pretty big" on the importance of articulating clear values in a business or organisation. So a conversation I had recently with a relatively new client in which she referenced the values of her business was pretty heartening (and I have to say rather rare!).The clie...
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Greg Mitchell

Recruiting Right - Food for Thought

Successful businesses recruit for skills, knowledge AND temperament. They also have clear strategies and processes to support the recruitment and retention of the very best employees. With significant competition for the best staff, good businesses know that they need to be "on their game" in order to attract and retain great candidates. This means...
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Greg Mitchell

Leadership: Do Not Pass Go, Do Not Collect $200

​Search for "leadership" on Amazon and you will be invited to purchase more than 117,000 books on the subject. It's been a prominent item of discussion in business improvement circles for decades. This is not without good reason though, with effective leadership being a centrepiece of businesses that consistently achieve success. I often say t...
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Greg Mitchell

Do Not Pass Go, Do Not Collect $200: Effective Leadership

"If your actions inspire others to dream more, learn more, do more, become more, you are a leader " John Quincy Adams In the first blog, we considered the importance of every business/organisation having a Clear Vision and Strategy. Indeed, it is in our experience so important to have a Clear Vision and Strategy that we refer to it as one of the tw...
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Greg Mitchell

Do Not Pass Go, Do Not Collect $200: Clear Vision and Strategy

"The only thing worse than being blind is having sight but no vision" Helen Keller As we rapidly head toward the end of one year and begin to plan for the next, it's a good time to remind ourselves of the importance of every business/organisation having a Clear Vision and Strategy. Indeed, it is in our experience so important that we refer to Clear...
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Greg Mitchell

Effective Leadership - Food for Thought

Effective Leadership is one of the most fundamental components of our exclusive 8 Elements to Success through People(c) Model.The simple fact is that the best, most sustainable businesses have great leadership. Leaders need to be effective from both task and people perspectives: they need to be achievement-focused, technically-capable, able to alig...
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Greg Mitchell

It's 2020 - Time for some Clear Vision & Strategy!

At this time of year, there tends to be a lot of planning going on, and rightly so. As a business, and perhaps as individuals, what are we going to strive to achieve, and how are we going to get there?Clear Vision and Strategy is one of the most fundamental components of our exclusive 8 Elements to Success through People(c) Model. It concerns the d...
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Greg Mitchell

Urgent, Important and Managing People - Lessons from Covey

A personal new year commitment to "better prioritise" has prompted me to reflect on the Time Management Matrix, originally proposed by former US President Eisenhower and more recently popularised in Covey's seminal work "The 7 Habits of Highly Effective People". For those who are not familiar or need some reminding, the mat...
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Greg Mitchell

Kill the Performance Review! (or maybe not)

"Performance Reviews: Get Rid of Them" – www.theage.com.au 15/02/15 "Businesses Should Boycott Performance Reviews" – www.afr.com 05/03/14 "Performance Reviews: Is it Time to Kill Them?" – www.executivestyle.com.au 30/06/14 The headlines say it all really – the performance review has been under sustained attack for the last 5 years o...
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Greg Mitchell

Surviving the Growing Pains! – Managing Staff in a Period of Growth

One of the common features of many of the businesses we come into contact with is that they are experiencing a period of rapid growth. They have a proven product or service, they're doing the right thing by their customers and they're reaping the rewards of their efforts – terrific! But life is not always wine and roses as they say, and a...
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Greg Mitchell

Are You a Lone Nut or a Leader?

​Much of the support we provide to clients relates to nurturing effective leadership as a means to driving business success. Indeed, Effective Leadership is one of the two "Do not pass go, do not collect $200" elements in our 8 Elements to Achieving Success Through People© model. Of course, we know that we are not alone in our efforts to suppo...
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Greg Mitchell

Q. WHY ARE POSITION DESCRIPTIONS A LOT LIKE POLITICIANS?

A. THEY ARE BOTH BORING BUT NECESSARY!​I probably don't need to spend too much time convincing you that they are both pretty boring as far as topics of conversation go, but you may need a little more convincing that they (position descriptions at least), are necessary. Put simply, a position description is a document which outlines the ke...
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Greg Mitchell

Staff Recognition, Chocolate Frogs and More - The Keys to Successful Staff Recognition Programs

Handing out a few chocolate frogs at a staff meeting does not in itself a recognition program make! ​So, you're taking the plunge and are planning to implement a staff recognition program….great stuff! It seems easy enough - throw out a few bottles of wine or movie tickets, shake a few hands, smile for the camera and you're done! Happy staff, happy...
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Greg Mitchell

Are you Getting the Biggest BANG for your Training BUCK?

​As business owners and managers, we all know the importance of ensuring that every dollar we spend is working for us, so with employment-related expenses being amongst the largest expenses that most businesses have, it's essential to ensure that we invest particularly wisely in this area. Despite this, one area that often escapes scrutiny is staff...
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Greg Mitchell

Getting Started with Performance Management

​I was asked by a small business owner the other day "How often should I be talking with my staff about their performance?". It got me thinking about performance management in small to medium-sized businesses and how it's an important but frequently neglected area. Indeed, an effective performance management process is critical to several elem...
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Greg Mitchell

Values - They're Only Meaningless If You Do Nothing With Them!

​One of the "Do not pass go, do not collect $200" items in our 8 Elements to Success Through People© Model is Clear Vision and Strategy. A key part of this involves articulating, communicating and reinforcing the values of your business. In the context of a business or organisation, values can be seen as statements of "the things that mat...
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Greg Mitchell

The Perfect Workplace - What Would It Be Like?

​Cleaning out my office the other day (a task that has been many years in the making!), I stumbled across an article in an old edition of Harvard Business Review (May 2013) that's worth a revisit. The article explores the interesting issue of the ideal workplace. Based on research by the authors, Rob Goffee and Gareth Jones, who canvassed...
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