Greg is the Principal Consultant and Owner of HR Success.

Greg Mitchell

Recruiting Right - Food for Thought

Successful businesses recruit for skills, knowledge AND temperament. They also have clear strategies and processes to support the recruitment and retention of the very best employees. With significant competition for the best staff, good businesses know that they need to be "on their game" in order to attract and retain great candidates. This means...
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Greg Mitchell

Fair Work Act JobKeeper Provisions

A series of temporary changes have been made to the Fair Work Act. The changes apply (only) to employers who have qualified for the JobKeeper scheme and their eligible employees. At this stage, the changes are effective until 28th September 2020.The changes are designed to support the implementation and operation of the JobKeeper scheme and essenti...
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Greg Mitchell

How's Your EQ?

The term "Emotional Intelligence" (EQ) first appeared in the 1960's though didn't really gain a lot of traction until Daniel Goleman's book of the same name was published in 1995. In simple terms, EQ can be defined as "the ability to read the emotional and interpersonal needs of a situation and respond appropriately". While the concept of EQ has be...
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Greg Mitchell

Cultivating Vulnerability-Based Trust

Regular readers will know that I'm a fan of management consultant and author Patrick Lencioni, and particularly his "Five Dysfunctions of a Team" model.The first dysfunction of a team in Lencioni's model is the Absence of Trust. Notably, Lencioni refers specifically to what he calls "vulnerability-based trust", in which members of the team are open...
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Greg Mitchell

COVID-19 Resources

​As a support to our clients and contacts, we've put together a comprehensive resources page with a range of helpful information relevant to the COVID-19 pandemic. The page includes information to help you:Manage your employees Access Government assistance and subsidies Managing working remotely / work from home Managing mental health and wellbeing...
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Greg Mitchell

Coronavirus/COVID-19 - Leave Arrangements

NOTE: This article includes general information only and should not be regarded as legal advice. While we believe the information below to be current as at the time of writing - 24 March 2020, the situation is changing rapidly. We recommend either seeking professional guidance or reviewing the information currently published by the Fair Work Ombuds...
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Greg Mitchell

Leading in Times of Crisis

Among many other things, the Coronavirus/COVID-19 pandemic has caused me to think about leadership during times of crisis. While we look to the world's political leaders to provide us with information, support and guidance, people are also looking to their local community and business leaders to help them through these difficult times. A recent art...
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Greg Mitchell

Effective Leadership - Food for Thought

Effective Leadership is one of the most fundamental components of our exclusive 8 Elements to Success through People(c) Model.The simple fact is that the best, most sustainable businesses have great leadership. Leaders need to be effective from both task and people perspectives: they need to be achievement-focused, technically-capable, able to alig...
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Greg Mitchell

Let’s Cut the “Too Old” or “Too Young” Crap - Ageism in Recruitment

Maybe it's because I've just had (yet another) birthday, or because I have a couple of friends "of a certain age" currently in the job market relaying their job-seeking experiences, but I've lately been thinking a bit about the impact of ageism in recruitment. You know the thing – you're sorting through the applicants, you've a mixture of candidate...
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Greg Mitchell

What Culture is YOUR Behaviour Producing?

Those who know me well, in a professional sense at least, know that I'm a bit of a "culture nerd". I've always been curious about what makes some workplaces "work" (that is, where people understand what they are responsible for, they accept that responsibility, they get on well and get on with the job), and other workplaces fail (where, for example...
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Greg Mitchell

Fair Work News/Changes (Feb 2020)

Fair Work Information StatementThe Fair Work Commission has recently updated the Fair Work Information Statement that all employers are required to provide to new employees upon commencement. The Information Statement outlines minimum employment entitlements that apply to all employees of your business. Whilst the provisions are essentially the sam...
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Greg Mitchell

It's 2020 - Time for some Clear Vision & Strategy!

At this time of year, there tends to be a lot of planning going on, and rightly so. As a business, and perhaps as individuals, what are we going to strive to achieve, and how are we going to get there?Clear Vision and Strategy is one of the most fundamental components of our exclusive 8 Elements to Success through People(c) Model. It concerns the d...
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Greg Mitchell

Getting Culture Right: Highlights

I was fortunate to recently attend the Australian Conference on Culture and Leadership, sponsored by Human Synergistics Australia.This annual conference is often a gold-mine of tips and inspiration in terms of the challenges and opportunities of workplace culture, and this year's event was no exception.Here are a few of my personal highlights from ...
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Greg Mitchell

HR Q&A: How Do I Find the Correct Rates of Pay?

Without question, the Fair Work Act and other legislation impacting the employment relationship can be difficult to navigate, particularly for smaller businesses and organisations with little internal professional HR support. And with fines for individual breaches of the Fair Work Act potentially exceeding $60,000, it's little wonder that we end up...
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Greg Mitchell

HR Q&A: How Do I Know Which Award Applies? Determining Award Coverage and Classifications

​Without question, the Fair Work Act and other legislation impacting the employment relationship can be difficult to navigate, particularly for smaller businesses and organisations with little internal professional HR support. And with fines for individual breaches of the Fair Work Act potentially exceeding $60,000, it's little wonder that we end u...
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Greg Mitchell

Research Results: Benchmarking Success through People

 Most of our readers will be familiar with our 8 Elements to Success through People© Model as a means to assess and prioritise value adding people-management practices in Small to Medium sized Enterprises (SMEs).We've had in excess of 50 SMEs complete the related diagnostic to date, so we thought it about time to aggregate the data and share s...
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Greg Mitchell

What I’ve Learnt About HR in Smaller Businesses

 I was recently invited to present to the Australian Human Resources Institute's networking group in the Central West region of NSW on the topic of "HR for Small to Medium sized Enterprises (SMEs)".In addition to sharing our exclusive 8 Elements to Success through People© Model as a means to assess and prioritise value adding people-management...
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Greg Mitchell

What do I need to do - Terminating during Probationary Period

Unless the terminated employee has completed more than 6 or 12 months service with the employer at the time of termination (12 months in the case of a small business with fewer than 15 employees, otherwise 6 months – this is referred to as the "qualifying period"), the employee will generally not be eligible to lodge a claim for unfair dismissal. I...
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Greg Mitchell

Right to Request Flexible Work Arrangements

We recently received a question from an employer who needed to respond to an employee requesting flexible work arrangements (to change from full time to part time and also do some work from home).Q: Can anyone request flexible work arrangements and can I say no?First of all, let's be clear about what we mean by flexible working arrangements. A requ...
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Greg Mitchell

How's Your Thinking?

Have you ever had the experience where you've been working or otherwise interacting with someone and they've responded to something that's happened in a way that is surprising to you? Perhaps their reaction has been so different to what you anticipated that you've asked yourself what planet they've come from!I've seen this a lot over my career, wit...
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