Success Through People Blog

Check out our regular posts for news, information, tips and inspiration to help you and your business achieve Success Through People.
Greg Mitchell

Coronavirus/COVID-19 - Leave Arrangements

NOTE: The situation regarding arrangements for businesses and employees impacted by the virus is changing rapidly. Be sure to ​​subscribe to this blog and/or our social media pages so you can receive any updates. This article includes general information only and should not be viewed as legal advice. This is an updated version of an earlier blog. W...
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Margot Gallagher

Coronavirus/COVID-19 - Managing Business Downturns and Closures

NOTE: The situation regarding arrangements for businesses and employees impacted by the virus is changing rapidly. Be sure to ​​subscribe to this blog and/or our social media pages so you can receive any updates. This article includes general information only and should not be viewed as legal advice. This is an updated version of an earlier blog. W...
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Greg Mitchell

Leading in Times of Crisis

Among many other things, the Coronavirus/COVID-19 pandemic has caused me to think about leadership during times of crisis. While we look to the world's political leaders to provide us with information, support and guidance, people are also looking to their local community and business leaders to help them through these difficult times. A recent art...
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Greg Mitchell

Effective Leadership - Food for Thought

Effective Leadership is one of the most fundamental components of our exclusive 8 Elements to Success through People(c) Model.The simple fact is that the best, most sustainable businesses have great leadership. Leaders need to be effective from both task and people perspectives: they need to be achievement-focused, technically-capable, able to alig...
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Margot Gallagher

Improving Interactions with Others - The S.C.A.R.F. Model

As part of our Short N Sharp session "Navigating Difficult Conversations", we introduce participants to David Rock's S.C.A.R.F. model. The S.C.A.R.F. model provides insight to help people improve their collaborations and interactions with others. In a nutshell, it seeks to explain our natural instinct to avoid conflicts and challenging situations, ...
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Margot Gallagher

Employers Beware! – New Annualised Salary Arrangements

It's reasonably common for employers to choose to pay some of their employees annualised salaries in an effort to incorporate a range of Award provisions such as overtime, leave loading and penalty rates. There are a number of Awards that include specific provisions for these types of arrangements, and such arrangements are often also applied to em...
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Greg Mitchell

Let’s Cut the “Too Old” or “Too Young” Crap - Ageism in Recruitment

Maybe it's because I've just had (yet another) birthday, or because I have a couple of friends "of a certain age" currently in the job market relaying their job-seeking experiences, but I've lately been thinking a bit about the impact of ageism in recruitment. You know the thing – you're sorting through the applicants, you've a mixture of candidate...
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Greg Mitchell

What Culture is YOUR Behaviour Producing?

Those who know me well, in a professional sense at least, know that I'm a bit of a "culture nerd". I've always been curious about what makes some workplaces "work" (that is, where people understand what they are responsible for, they accept that responsibility, they get on well and get on with the job), and other workplaces fail (where, for example...
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Greg Mitchell

Fair Work News/Changes (Feb 2020)

Fair Work Information StatementThe Fair Work Commission has recently updated the Fair Work Information Statement that all employers are required to provide to new employees upon commencement. The Information Statement outlines minimum employment entitlements that apply to all employees of your business. Whilst the provisions are essentially the sam...
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Greg Mitchell

It's 2020 - Time for some Clear Vision & Strategy!

At this time of year, there tends to be a lot of planning going on, and rightly so. As a business, and perhaps as individuals, what are we going to strive to achieve, and how are we going to get there?Clear Vision and Strategy is one of the most fundamental components of our exclusive 8 Elements to Success through People(c) Model. It concerns the d...
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Margot Gallagher

Christmas Gift-Giving Tips

At this time of year, lots of employers consider paying their employee a Christmas bonus or providing their employees with a gift, to say thanks for a successful year. This can be a great engagement tool and motivator for staff, but there are a number of things to consider when determining what the most appropriate reward might be. What do people v...
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Greg Mitchell

Getting Culture Right: Highlights

I was fortunate to recently attend the Australian Conference on Culture and Leadership, sponsored by Human Synergistics Australia.This annual conference is often a gold-mine of tips and inspiration in terms of the challenges and opportunities of workplace culture, and this year's event was no exception.Here are a few of my personal highlights from ...
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Greg Mitchell

HR Q&A: How Do I Find the Correct Rates of Pay?

Without question, the Fair Work Act and other legislation impacting the employment relationship can be difficult to navigate, particularly for smaller businesses and organisations with little internal professional HR support. And with fines for individual breaches of the Fair Work Act potentially exceeding $60,000, it's little wonder that we end up...
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Greg Mitchell

HR Q&A: How Do I Know Which Award Applies? Determining Award Coverage and Classifications

​Without question, the Fair Work Act and other legislation impacting the employment relationship can be difficult to navigate, particularly for smaller businesses and organisations with little internal professional HR support. And with fines for individual breaches of the Fair Work Act potentially exceeding $60,000, it's little wonder that we end u...
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Greg Mitchell

Research Results: Benchmarking Success through People

 Most of our readers will be familiar with our 8 Elements to Success through People© Model as a means to assess and prioritise value adding people-management practices in Small to Medium sized Enterprises (SMEs).We've had in excess of 50 SMEs complete the related diagnostic to date, so we thought it about time to aggregate the data and share s...
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Greg Mitchell

What I’ve Learnt About HR in Smaller Businesses

 I was recently invited to present to the Australian Human Resources Institute's networking group in the Central West region of NSW on the topic of "HR for Small to Medium sized Enterprises (SMEs)".In addition to sharing our exclusive 8 Elements to Success through People© Model as a means to assess and prioritise value adding people-management...
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Greg Mitchell

What do I need to do - Terminating during Probationary Period

Unless the terminated employee has completed more than 6 or 12 months service with the employer at the time of termination (12 months in the case of a small business with fewer than 15 employees, otherwise 6 months – this is referred to as the "qualifying period"), the employee will generally not be eligible to lodge a claim for unfair dismissal. I...
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Margot Gallagher

Staff Pulse / Engagement Surveys – how can they help business performance?

Much as they'd like to be, when it comes to staffing matters, most business leaders aren't mind readers. Too often, good staff leave an organisation and – by the time leaders realise there were issues - it's too late to try and keep them. Staff Pulse Surveys can give you a great feel for the employee "vibe" in your business and help you to identify...
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Greg Mitchell

Right to Request Flexible Work Arrangements

We recently received a question from an employer who needed to respond to an employee requesting flexible work arrangements (to change from full time to part time and also do some work from home).Q: Can anyone request flexible work arrangements and can I say no?First of all, let's be clear about what we mean by flexible working arrangements. A requ...
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Margot Gallagher

Are your Casuals really Casuals?

On 16 August 2018 the Full Federal Court delivered a judgment which will likely have wide-ranging implications for the employment of casual employees across Australia.The primary consequences arising from the decision at this stage appear to be that:Regardless of the provisions or an award or enterprise agreement (EA), if an employee has a regular ...
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