Success Through People Blog

Check out our regular posts for news, information, tips and inspiration to help you and your business achieve Success Through People.
Greg Mitchell

Recruiting Right - Food for Thought

Successful businesses recruit for skills, knowledge AND temperament. They also have clear strategies and processes to support the recruitment and retention of the very best employees. With significant competition for the best staff, good businesses know that they need to be "on their game" in order to attract and retain great candidates. This means...
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Greg Mitchell

Fair Work Act JobKeeper Provisions

A series of temporary changes have been made to the Fair Work Act. The changes apply (only) to employers who have qualified for the JobKeeper scheme and their eligible employees. At this stage, the changes are effective until 28th September 2020.The changes are designed to support the implementation and operation of the JobKeeper scheme and essenti...
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Greg Mitchell

How's Your EQ?

The term "Emotional Intelligence" (EQ) first appeared in the 1960's though didn't really gain a lot of traction until Daniel Goleman's book of the same name was published in 1995. In simple terms, EQ can be defined as "the ability to read the emotional and interpersonal needs of a situation and respond appropriately". While the concept of EQ has be...
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Greg Mitchell

Cultivating Vulnerability-Based Trust

Regular readers will know that I'm a fan of management consultant and author Patrick Lencioni, and particularly his "Five Dysfunctions of a Team" model.The first dysfunction of a team in Lencioni's model is the Absence of Trust. Notably, Lencioni refers specifically to what he calls "vulnerability-based trust", in which members of the team are open...
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Margot Gallagher

Keeping in Touch During COVID-19

During this uncertain and unprecedented time, many employers have been placed in the position of either having employees working from home, on stand-down, or on leave.Just as you would do if people were at work, it's important that you keep your employees engaged with your business, even if they're not physically present in the workplace. It's part...
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Greg Mitchell

COVID-19 Resources

​As a support to our clients and contacts, we've put together a comprehensive resources page with a range of helpful information relevant to the COVID-19 pandemic. The page includes information to help you:Manage your employees Access Government assistance and subsidies Managing working remotely / work from home Managing mental health and wellbeing...
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Greg Mitchell

Coronavirus/COVID-19 - Leave Arrangements

NOTE: This article includes general information only and should not be regarded as legal advice. While we believe the information below to be current as at the time of writing - 24 March 2020, the situation is changing rapidly. We recommend either seeking professional guidance or reviewing the information currently published by the Fair Work Ombuds...
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Margot Gallagher

Coronavirus/COVID-19 - Managing Business Downturns and Closures

NOTE: This article includes general information only and should not be regarded as legal advice. While we believe the information below to be current as at the time of writing - 23 March 2020, the situation is changing rapidly. We recommend either seeking professional guidance or reviewing the information currently published by the Fair Work Ombuds...
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Greg Mitchell

Leading in Times of Crisis

Among many other things, the Coronavirus/COVID-19 pandemic has caused me to think about leadership during times of crisis. While we look to the world's political leaders to provide us with information, support and guidance, people are also looking to their local community and business leaders to help them through these difficult times. A recent art...
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Greg Mitchell

Effective Leadership - Food for Thought

Effective Leadership is one of the most fundamental components of our exclusive 8 Elements to Success through People(c) Model.The simple fact is that the best, most sustainable businesses have great leadership. Leaders need to be effective from both task and people perspectives: they need to be achievement-focused, technically-capable, able to alig...
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Margot Gallagher

Improving Interactions with Others - The S.C.A.R.F. Model

As part of our Short N Sharp session "Navigating Difficult Conversations", we introduce participants to David Rock's S.C.A.R.F. model. The S.C.A.R.F. model provides insight to help people improve their collaborations and interactions with others. In a nutshell, it seeks to explain our natural instinct to avoid conflicts and challenging situations, ...
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Margot Gallagher

Employers Beware! – New Annualised Salary Arrangements

It's reasonably common for employers to choose to pay some of their employees annualised salaries in an effort to incorporate a range of Award provisions such as overtime, leave loading and penalty rates. There are a number of Awards that include specific provisions for these types of arrangements, and such arrangements are often also applied to em...
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Greg Mitchell

Let’s Cut the “Too Old” or “Too Young” Crap - Ageism in Recruitment

Maybe it's because I've just had (yet another) birthday, or because I have a couple of friends "of a certain age" currently in the job market relaying their job-seeking experiences, but I've lately been thinking a bit about the impact of ageism in recruitment. You know the thing – you're sorting through the applicants, you've a mixture of candidate...
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Greg Mitchell

What Culture is YOUR Behaviour Producing?

Those who know me well, in a professional sense at least, know that I'm a bit of a "culture nerd". I've always been curious about what makes some workplaces "work" (that is, where people understand what they are responsible for, they accept that responsibility, they get on well and get on with the job), and other workplaces fail (where, for example...
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Greg Mitchell

Fair Work News/Changes (Feb 2020)

Fair Work Information StatementThe Fair Work Commission has recently updated the Fair Work Information Statement that all employers are required to provide to new employees upon commencement. The Information Statement outlines minimum employment entitlements that apply to all employees of your business. Whilst the provisions are essentially the sam...
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Greg Mitchell

It's 2020 - Time for some Clear Vision & Strategy!

At this time of year, there tends to be a lot of planning going on, and rightly so. As a business, and perhaps as individuals, what are we going to strive to achieve, and how are we going to get there?Clear Vision and Strategy is one of the most fundamental components of our exclusive 8 Elements to Success through People(c) Model. It concerns the d...
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Margot Gallagher

Christmas Gift-Giving Tips

At this time of year, lots of employers consider paying their employee a Christmas bonus or providing their employees with a gift, to say thanks for a successful year. This can be a great engagement tool and motivator for staff, but there are a number of things to consider when determining what the most appropriate reward might be. What do people v...
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Greg Mitchell

Getting Culture Right: Highlights

I was fortunate to recently attend the Australian Conference on Culture and Leadership, sponsored by Human Synergistics Australia.This annual conference is often a gold-mine of tips and inspiration in terms of the challenges and opportunities of workplace culture, and this year's event was no exception.Here are a few of my personal highlights from ...
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Greg Mitchell

HR Q&A: How Do I Find the Correct Rates of Pay?

Without question, the Fair Work Act and other legislation impacting the employment relationship can be difficult to navigate, particularly for smaller businesses and organisations with little internal professional HR support. And with fines for individual breaches of the Fair Work Act potentially exceeding $60,000, it's little wonder that we end up...
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Greg Mitchell

HR Q&A: How Do I Know Which Award Applies? Determining Award Coverage and Classifications

​Without question, the Fair Work Act and other legislation impacting the employment relationship can be difficult to navigate, particularly for smaller businesses and organisations with little internal professional HR support. And with fines for individual breaches of the Fair Work Act potentially exceeding $60,000, it's little wonder that we end u...
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