Success Through People Blog

Check out our regular posts for news, information, tips and inspiration to help you and your business achieve Success Through People.
Greg Mitchell

‘TIS THE SEASON TO BE…..CAUTIOUS!

‘TIS THE SEASON TO BE…..CAUTIOUS!
'TIS THE SEASON TO BE…..CAUTIOUS! "'Twas a few weeks before Christmas, when all through the workplace, not a creature was stirring, not even a mouse" …. that's not entirely correct. One creature that does traditionally stir at this time of year in many workplaces is the HR Manager, who plays the role of Scrooge as he or she proceeds to advise their...
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Greg Mitchell

INFOGRAPHIC - Managing the Risk of Employee Terminations

INFOGRAPHIC - Managing the Risk of Employee Terminations
We've had some good feedback on our recent blog article which helps businesses manage the risks associated with staff terminations (refer here ). In response, we've gone a step further and produced an infographic which provides a useful summary of key information – click on the image below for access.
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Paul Hoppenbrouwer

HR Q&A - What's the BOOT?

HR Q&A - What's the BOOT?
Q. We were recently asked by a client what the "BOOT Test" is all about. The question arose in a discussion regarding the potential development of a workplace agreement. A. "BOOT" is an acronym for the Better Off Overall Test , a test applied by the Fair Work Commission (FWC) when considering whether to formally register a workplace agreement propo...
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Greg Mitchell

Conquering the Five Dysfunctions of a Team

Conquering the Five Dysfunctions of a Team
The Five Dysfunctions of a Team model (above) was developed by Patrick Lencioni, author of the best-selling book of the same name and founder and president of The Table Group, a US-based management consulting firm.  The model, drawn from Lencioni's experiences in executive team development, identifies those attributes that tend to be apparent ...
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Margot Gallagher

Why do the good employees leave? Engaging and keeping the “keepers”

Why do the good employees leave? Engaging and keeping the “keepers”
Have you ever wondered why it's the good people in your organisation who move on – yet the "dead wood" effectively quit and stay? Recognising and rewarding talent in your organisation – and engaging those people so that they want to help you succeed in business – is a critical competitive advantage that you possess and should harness. Step 1 is, of...
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Greg Mitchell

Managing the Risk of Employee Terminations

Managing the Risk of Employee Terminations
​I don't know if it's something in the winter air, but we have in recent weeks received an unusual number of requests from business owners and managers seeking assistance to manage the risks associated with terminating employees after sustained poor performance, or in cases of misconduct. And it appears that they are right to be wary - recent stati...
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Greg Mitchell

Measuring People Management Performance - “Who Cares?” and “Oh Sh*t!”

Measuring People Management Performance - 
“Who Cares?” and “Oh Sh*t!”
​Just as it's critical to business success to measure and analyse revenue and profit, investment performance, and monitor the costs of production or service delivery, so it is critical to measure the outcomes and processes associated with managing people.  This applies regardless of the size of the business. After all, employment-related costs...
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Margot Gallagher

Record $660,000 Fine for Wages Underpayment

Record $660,000 Fine for Wages Underpayment
A Melbourne fruit market was recently fined a record $660,000 by the Fair Work Commission for underpaying a newly-arrived refugee worker. The penalty comprised a $16,020 personal fine against the former owner-operator of the fruit market, and $644,000 against the company. The worker was paid as little as $3.50 an hour, as opposed to the Award oblig...
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Greg Mitchell

Focus on Leadership and Culture: Dependent

Focus on Leadership and Culture: Dependent
In a previous article, we introduced the Human Synergistics Circumplex™, a proven framework to measure, report, discuss and better understand individual and collective human behaviours, and their impact upon business and organisation performance (refer: Catching Smoke: A Proven Framework for Addressing Culture and Leadership ). This latest and fina...
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Greg Mitchell

Focus on Leadership and Culture: Power

Focus on Leadership and Culture: Power
In a previous article, we introduced the Human Synergistics Circumplex™, a proven framework to measure, report, discuss and better understand individual and collective human behaviours, and their impact upon business and organisation performance (refer: Catching Smoke: A Proven Framework for Addressing Culture and Leadership ). This latest article ...
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Paul Hoppenbrouwer

Be Prepared: Changes to Casual Employment Likely

Be Prepared: Changes to Casual Employment Likely
Highlighted very recently in the media is a case brought to the Fair Work Commission (FWC) by the Australian Council of Trade Unions (ACTU) to increase the hours of casual employees to part time or full-time hours, effectively facilitating a conversion from casual employment to part time or full-time employment. In its initial decision, which has n...
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Greg Mitchell

Focus on Leadership and Culture: Affiliative

Focus on Leadership and Culture: Affiliative
In a previous article, we introduced the Human Synergistics Circumplex™, a proven framework to measure, report, discuss and better understand individual and collective human behaviour, and their impact upon business and organisational performance (refer: Catching Smoke: A Proven Framework for Addressing Culture and Leadership ). This latest article...
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Paul Hoppenbrouwer

HR Q&A: When is Pro-rata Long Service Leave Payable?

HR Q&A: When is Pro-rata Long Service Leave Payable?
We were recently asked to clarify the circumstance under which an employee is entitled to payment of pro-rata Long Service Leave prior to accumulating 10 years of service. Unlike most other terms and conditions of employment, Long Service Leave entitlements are predominantly determined by State-based legislation (though any applicable Awards and Ag...
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Greg Mitchell

Focus on Leadership and Culture: Approval

Focus on Leadership and Culture: Approval
In a previous article, we introduced the Human Synergistics Circumplex™, a proven framework to measure, report, discuss and better understand individual and collective human behaviour, and their impact upon business and organisational performance (refer: Catching Smoke: A Proven Framework for Addressing Culture and Leadership ). This latest article...
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Greg Mitchell

Recruiting Right - The Evidence

Recruiting Right - The Evidence
We are sometimes asked about "the evidence" to support our exclusive 8 Elements to Success through People(c) Model (fair enough too!), so if you need some more information on Recruiting Right and having the best people work within your business then check out our latest infographic. Click on the image to view.
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Paul Hoppenbrouwer

Disciplinary Meetings and Support Persons

Disciplinary Meetings and Support Persons
​Recently we were asked "Is it mandatory for a support person to be present at a disciplinary meeting, and what do I do if the employee wants to delay the meeting because they don't have a support person?"  The short answer to the first part of the question is no - it is not mandatory for the employee to have a support person present. It ...
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Greg Mitchell

Surviving the Growing Pains! – Managing Staff in a Period of Growth

Surviving the Growing Pains! – Managing Staff in a Period of Growth
One of the common features of many of the businesses we come into contact with is that they are experiencing a period of rapid growth.  They have a proven product or service, they're doing the right thing by their customers and they're reaping the rewards of their efforts – terrific! But life is not always wine and roses as they say, and ...
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Greg Mitchell

Focus on Leadership and Culture: Competitive

Focus on Leadership and Culture: Competitive
In a previous article, we introduced the Human Synergistics Circumplex™, a proven framework to measure, report, discuss and better understand individual and collective human behaviour, and their impact upon business and organisational performance (refer: Catching Smoke: A Proven Framework for Addressing Culture and Leadership ). This latest article...
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Greg Mitchell

Fair Work Penalty Rates Decision

Fair Work Penalty Rates Decision
The Fair Work Commission on the 23 rd February, 2017 handed down a decision which impacts Award penalty rates payable to staff working Sundays, public holidays and, in some cases, loadings for early/late shifts. The decision impacts workers engaged under the following Awards: Fast Food Industry Award 2010 (the Fast Food Award) General Retail Indust...
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Greg Mitchell

Setting Expectations: A further key to achieving Success through People

Setting Expectations: A further key to achieving Success through People
Recently we've been taking a closer look at several elements of our exclusive 8 Elements to Success through People© model (to date we've covered Clear Vision and Strategy, Effective Leadership and Recruiting Right). This post looks at another key component of the model – Setting Expectations – what it's all about and how to achieve it. "Don't lower...
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