Success Through People Blog

Check out our regular posts for news, information, tips and inspiration to help you and your business achieve Success Through People.
Greg Mitchell

HR Q&A: How Do I Know Which Award Applies? Common Compliance Risks Part 1 – Determining Award Coverage and Classifications

HR Q&A: How Do I Know Which Award Applies? 
Common Compliance Risks Part 1 – Determining Award Coverage and Classifications
​ Without question, the Fair Work Act and other legislation impacting the employment relationship can be difficult to navigate, particularly for smaller businesses and organisations with little internal professional HR support. And with fines for individual breaches of the Fair Work Act potentially exceeding $60,000, it's little wonder that we end ...
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Greg Mitchell

Research Results: Benchmarking Success through People

Research Results: Benchmarking Success through People
  Most of our readers will be familiar with our 8 Elements to Success through People© Model as a means to assess and prioritise value adding people-management practices in Small to Medium sized Enterprises (SMEs). We've had in excess of 50 SMEs complete the related diagnostic to date, so we thought it about time to aggregate the data and share...
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Greg Mitchell

What I’ve Learnt About HR in Smaller Businesses

What I’ve Learnt About HR in Smaller Businesses
  I was recently invited to present to the Australian Human Resources Institute's networking group in the Central West region of NSW on the topic of "HR for Small to Medium sized Enterprises (SMEs)". In addition to sharing our exclusive 8 Elements to Success through People© Model as a means to assess and prioritise value adding people-manageme...
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Greg Mitchell

What do I need to do - Terminating during Probationary Period

What do I need to do - Terminating during Probationary Period
Unless the terminated employee has completed more than 6 or 12 months service with the employer at the time of termination (12 months in the case of a small business with fewer than 15 employees, otherwise 6 months – this is referred to as the "qualifying period"), the employee will generally not be eligible to lodge a claim for unfair dismissal. I...
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Margot Gallagher

Staff Pulse / Engagement Surveys – how can they help business performance?

Staff Pulse / Engagement Surveys – how can they help business performance?
Much as they'd like to be, when it comes to staffing matters, most business leaders aren't mind readers. Too often, good staff leave an organisation and – by the time leaders realise there were issues - it's too late to try and keep them. Staff Pulse Surveys can give you a great feel for the employee "vibe" in your business and help you to identify...
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Greg Mitchell

Right to Request Flexible Work Arrangements

Right to Request Flexible Work Arrangements
We recently received a question from an employer who needed to respond to an employee requesting flexible work arrangements (to change from full time to part time and also do some work from home). Q: Can anyone request flexible work arrangements and can I say no? First of all, let's be clear about what we mean by flexible working arrangements. A re...
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Margot Gallagher

Are your Casuals really Casuals?

Are your Casuals really Casuals?
On 16 August 2018 the Full Federal Court delivered a judgment which will likely have wide-ranging implications for the employment of casual employees across Australia. The primary consequences arising from the decision at this stage appear to be that: Regardless of the provisions or an award or enterprise agreement (EA), if an employee has a regula...
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Paul Hoppenbrouwer

HR Q&A - Redundancies

HR Q&A - Redundancies
Recently we were asked "Is it mandatory for a support person to be present at a disciplinary meeting, and what do I do if the employee wants to delay the meeting because they don't have a support person?" The short answer to the first part of the question is no - it is not mandatory for the employee to have a support person present. It is however r...
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Greg Mitchell

How's Your Thinking?

How's Your Thinking?
Have you ever had the experience where you've been working or otherwise interacting with someone and they've responded to something that's happened in a way that is surprising to you? Perhaps their reaction has been so different to what you anticipated that you've asked yourself what planet they've come from! I've seen this a lot over my career, wi...
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Greg Mitchell

3 Simple Ways to Stop Negative Self-Talk

3 Simple Ways to Stop Negative Self-Talk
​ We all get knock-backs occasionally. As the old saying goes, life is not all wine and roses (or beer and skittles for that matter). At these times, it can be a natural tendency for some to slip into a negative mode of thinking and self-talk: "Why does bad stuff always happen to me?", "I made a mess of that", "My life sucks", "I'm a failure/impost...
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Greg Mitchell

Leadership and the Value of Insight

Leadership and the Value of Insight
​ I've spent a lot of time over the years in the leadership development space - as a learner, facilitator, coach, avid reader and observer.  One of the things I've learned along the way is that much of the literature and research in this area is focused on seeking answers to questions such as "What is it that constructive leaders DO?", and "Ho...
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Margot Gallagher

Writing a (legal!) job advertisement

Writing a (legal!) job advertisement
Optus featured in the news for all the wrong reasons last week, after placing a job advertisement seeking "Anglo Saxon" employees for its' Neutral Bay store (refer here for one of the news articles, this one from the ABC). As you might have expected, there was a public outcry and subsequently significant damage to the company, which is now in the p...
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Greg Mitchell

Are You Aware of Pre-Employment Obligations?

Are You Aware of Pre-Employment Obligations?
We've been providing our clients with a fair bit of recruitment support lately, so an article by John Wilson and Kieran Pender of Bradley Allen Love in the current edition of HRM (the official magazine of the Australian Human Resources Institute – yes, exciting stuff!), caught my attention. The authors make the valid point that, while most employer...
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Greg Mitchell

6 Ways to P*ss Off Your Staff - Guaranteed!

6 Ways to P*ss Off Your Staff - Guaranteed!
One of my coaching clients mentioned to me the other day that he was working on some "anti-goals". Rather than focusing on what he wants to achieve in his personal and professional life, he's finding it more helpful to make a list of what he doesn't want (eg. "a job where I have no time for family", "a job with pay that doesn't give me enough incom...
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Greg Mitchell

"She's great at her job, but..."

"She's great at her job, but..."
On at least three separate occasions over the last couple of weeks I've had clients make comments to me along those lines, and it's frankly getting annoying. Please don't tell me "S he's great at her job [Finance Manager by the way] , but terrible at managing people ". Please don't tell me " He's great at his job [Business Development Manager] , bu...
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Greg Mitchell

HR Compliance 101: What You Need To Know If You Are Engaging Others In Your Business

HR Compliance 101: What You Need To Know If You Are Engaging Others In Your Business
One of the key challenges for small business owners engaging others in the business is to understand and comply with legislative requirements. Here's the essential "HR stuff" you need to know: National Employment Standards: The National Employment Standards (NES) prescribe minimum terms and conditions of employment for those covered by the Fair Wor...
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Greg Mitchell

INFOGRAPHIC - Employee or Contractor?

INFOGRAPHIC - Employee or Contractor?
​ We frequently find ourselves helping business owners or managers distinguish between employees and contractors. While it might seem a matter of little consequence, there's much more than semantics at play. It's important to clearly understand the difference as the result goes a long way to determining the applicability of legislation and the righ...
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Greg Mitchell

A Compliant Workplace = A Safe Workplace

A Compliant Workplace = A Safe Workplace
While it's good to have a compliant workplace, it's even better to have a safe workplace. Apart from the risk of fines of up to $3m for corporations and $600k and/or 5 years gaol for individuals found to have breached the Work Health & Safety Act, work-related accidents and illnesses can result in lost productivity, time, reputation, not to men...
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Margot Gallagher

Poor Workplace Behaviour – Don’t end up in the news for all the wrong reasons…

Poor Workplace Behaviour – Don’t end up in the news for all the wrong reasons…
There has in recent weeks been a huge amount reported and written about allegations of harassment (sexual and otherwise), bullying and intimidation against employees – often, but not always, women – by people in more senior positions. Whilst the focus of these allegations, both here in Australia and overseas, has been on the entertainment industry,...
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Paul Hoppenbrouwer

Self-Representation – Is it a good idea?

Self-Representation – Is it a good idea?
Businesses like to keep their costs down, so if faced with an unfair dismissal or other type of claim, it can sometimes be tempting to not engage experienced or legal representatives to support the business. But is it a good idea? In a word, no, probably not. A recent case in the Fair Work Commission highlights serves illustrates the point. The cas...
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